There is no shortage of discussing customers' bulk purchases and the drivers behind this. South Africans and bulk buying come from a strong background in bulk purchases, whether driven by bulk Read more

Consumers Customers FMCG Retail Shopper / Consumer

As the famous words say: "The only constant is change" – a phrase we often use in retail, and undoubtedly true for what we've seen in the market recently. As reported in our article in May, the past two years have put tremendous pressure on retailers... Read more

Consumers Customers

Headlines around the world have been focused on events relating to Britain’s loss of their longest-serving monarch, but coincidentally, it’s a different Queen that has provided us with the inspiration for this article. Read more

Consumers FMCG Product Retail Rising Prices Shopper Marketing

Customer convenience has taken on a new meaning over time. In our mobile world, customers buy products and services as they move around – and so brand owners, logistics operators and retailers need to know where their customers are Read more

Consumers Customers Financial Product Retail Shopper / Consumer Shopper Marketing

The past two years have put tremendous pressure on retailers, manufacturers and brands to manage and maintain prices through severe difficulties related to COVID-19 and supply chains; this was now further exasperated by global conflicts, and the rise... Read more

Consumers COVID-19 Customers Economic FMCG