Late last week, we received news that SPAR would be joining the likes of Checkers and Woolies in the petcare space race in what is fast becoming a very highly contested category. On paper, all looked fine and dandy – known as Pet Storey, SPAR’s new format would also follow a franchise model, making pet products and services “accessible and affordable” to punters. Shortly after opening the doors of its first store in Boksburg, however, SPAR faced significant backlash for selling live animals in store. Shoppers were not happy, and animal rescue organisations and animal rights advocates also had their say, resulting in the retailer having to backtrack on the sale of all animals entirely. “We have heard and understand all concerns raised following the launch of our first Pet Storey store in Boksburg,” a SPAR statement said. “We apologise sincerely for the distress this has caused. We have since made the decision not to sell mammals, reptiles, birds or invertebrates at any Pet Storey store.” The statement also made it clear that SPAR would ensure that Pet Storey remained focused on selling only pet care accessories and services.
SPAR
It’s been a ruff day
Source: Daily Investor 20/09/25, Supermarket & Retailer 22/09/25
Ti Perspective: SPAR plans to open 25-30 Pet Storey stores nationwide by the end of 2025 and at least 100 by the end of 2026. Well done to SPAR for so quickly and efficiently hearing their customers and the wider public and acting on their concerns.


