An update from Clicks for the first 20 weeks of its 2026 financial year (including Black Friday, the festive season and 11 days of Jan) is showing some chinks in what is usually almost impenetrable armour.
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- Group turnover up +7.4%, and while still good, it was lower than last year (8.1%)
- Pharmacy was described as “strong”, at +9% turnover growth
- Retail (including Clicks, UniCare, The Body Shop and Sorbet) grew +6.0%, although comparable store and volumes increased at lower rates versus last year. This is due, in part, to what the Group has described as “aggressive competitor discounting activity over the festive trading period”. Could Dis-Chem’s Better Rewards, launched in October, have played a role in this? Perhaps… although the retailer also mentioned that delays in implementing its warehouse management system at the Cape Town DC resulted in lower product availability in Western Cape stores, with the impact estimated at R120m in lost sales
- But it was in the Group’s Distribution arm (UPD) where performance was mixed. While wholesale turnover grew by +11.4%, driven by higher purchasing compliance and new Clicks store openings, the division was hit by the non-renewal of two major bulk distribution contracts at the end of FY2025. This caused notional turnover (i.e. the value of products Clicks handles for third-party clients) to plunge by 20.2%. Because the drop was so steep, it dragged total managed turnover (the combined value of goods UPD owns and sells + the goods it simply distributes for others) down by 0.2% overall




