Trade Tatler Newsletter

News from the FMCG retail industry – delivered fresh every week

THIS ISSUE: 31 July 2025

Boxer trading update | Clicks ClubCard turns 30

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Welcome to the Trade Tatler, where with under 12 hours to go, it looks like South Africa will be facing 30% tariffs on exports to the US, unless a last-minute deal is reached. We’ll no doubt have more to say on the matter next time. But back to this week, we bring you a busy one among the retailers, with Boxer issuing a trading update and Clicks ClubCard celebrating 30 years of cashback rewards. There’s also news from Pick n Pay, Woolworths and Checkers, and in a first for South Africa, Coca-Cola has built a high-speed bottling line capable of producing 72,000 bottles per hour. That’s a lot of hydration for thirsty South Africans. Enjoy the read.

+12.1%

Boxer turnover growth for 17 weeks
to end June

24,000

Woolworths frontline staff to receive access to health insurance

30

the no. of years Clicks ClubCard has been in existence

72,000

bottles produced every hour at Coke’s new plant

100,000

tonnes of tomatoes used by All Gold every year

YOUR NUMBERS THIS WEEK

RETAILERS AND WHOLESALERS

Boxer

Float like a butterfly, sting like a bee

Boxer has released a trading update for the 17 weeks from beginning March to end June (or thereabouts), and things are looking good. Turnover came in at +12.1% (with comparable stores up +3.9%), despite consumers still battling to make ends meet and (very) low internal selling price inflation of -0.6%. Interestingly, Boxer is now reporting what it is calling “volume-held-constant inflation”. This method of calculation reflects effective selling prices by stripping out the effect of customers buying more or less or different products… in other words, it isolates pure price changes, and is a much more accurate reflection of Boxer’s pricing power and the impact of inflation on its core offering due to its limited range. Looking to the rest of the financial year, Boxer remains confident that it is on track to meet its projected turnover growth (in the low-teens) thanks to the performance of its existing stores and its store roll-out plan. Boxer has already opened 7 Superstores and 10 liquor stores during the first four months of FY2026, with plans to reach 60 (25 superstores and 35 liquor stores) by financial year end.

Source: Tatler Reporter 30/07/25

Ti Perspective: If Boxer keeps going on this trajectory, it is sure to deliver a knockout blow (No. Ed.).

Clicks

Ace of clubs

Your 30s are the best years of your life, or that’s what mum told us, anyway. Which means that Clicks ClubCard, now celebrating its 30th birthday, has a humdinger of a time to look forward to! Launched in 1995, ClubCard was the first retail loyalty programme in the Beloved Country, and when introduced at a single Cape Town store, 13,000 customers signed up on day one. Within two years, membership reached 1.3 million, and now the count stands at 13 million active members. It has paid out more than R7.5bn in cashback over its three decades of existence, R780m of which was during 2024 alone. With an 80% usage rate among economically active consumers, it has become a powerful growth driver for Clicks. “ClubCard’s success lies in its simplicity, accessibility, easily redeemable rewards, relevance and differentiated position,” says Dr Melanie van Rooy, Chief Marketing Officer at Clicks. To celebrate, Clicks is offering members a chance to win a share of R500,000 in cashback, up to 40% off ClubCard-only deals, and personalised offers.

Source: Supermarket & Retailer 29/07/25

Ti Perspective: Congratulations to ClubCard on this significant milestone. And many happy returns.

In Brief

Ring ring ka-ching

Pick n Pay Mobile is ramping up its service by introducing a new mobile app which incorporates features such as instant eSIM activation and the ability for users to self-RICA, meaning no physical SIM or store visit required. Since launch in 2020 (where it became SA’s first Retail Mobile Network Operator (MVNO) with MTN), Pick n Pay Mobile has been giving users free rewards linked to the Smart Shopper loyalty programme. The new app also allows users to create their own mobile plan, selecting how much data, talk minutes, and SMSs they want. These plans are valid for 30 days and automatically renew unless cancelled. Next up, big news from Woolworths is that over 24,000 of its frontline staff in its stores and DCs will now have access to health insurance for the first time. Facilitated through Momentum’s Health4Me Gold programme, the plan includes access to GPs, dentists, optometrists, and medication, and builds on Woolworths’ “Just Wage Initiative”, a R120m investment introduced in 2019 that has since been increasing frontline employees’ pay to well above the retail sector’s legislated minimum. And finally, Checkers has opened yet another of its ‘mini-malls’ at the Groot Phesantekraal View shopping centre in Durbanville (CT), bringing a Checkers supermarket, Checkers Little Me, Checkers Outdoor, Petshop Science and a UNIQ clothing by Checkers (all within metres of each other) to the lovely people there, creating 146 new job opportunities for the local community in the process.

source: Tatler Reporter 30/07/25

International Retailers

Arrivederci!

In news from over the seas, we start with Carrefour, Europe’s biggest food retailer, which has agreed to sell its loss-making Italian unit to NewPrinces Group for approximately €1bn. NewPrinces is a rapidly growing Italian agro-food group, whose core business until now has been food and drink manufacturing and distribution. With the acquisition of Italy’s Carrefour, it will now be extending directly into food retail.  Carrefour Italia, which operates 1,188 stores, made a €67m operating loss last year, and has been consistently unprofitable over the medium term. Following a strategic review early this year, Carrefour announced that it would concentrate its efforts and investments on its stronger-performing markets, particularly in France, Spain, and Brazil, where it sees better growth prospects and competitive positions. Moving across the Italian border to Austria now, we introduce you to Tally (see pics here), an inventory robot being trialled by SPAR Austria. The two-metre tall robot moves around the store on its own, scanning shelves to identify empty spots and sends detailed stock reports to employees via email. This initiative, says SPAR, aims to reduce employee workload, allowing them to focus more on helping customers. The trial, which started at the beginning of July, will last five months. Will we be seeing more Tallys in future? All depends on how Tally v1 performs.

Source: esmagazine.com 22/07/25, Tatler Reporter 23/07/25

MANUFACTACTURERS AND SERVICE PROVIDERS

Coca-Cola

99 bottles of fizz on the wall

Big news from Coca-Cola Beverages Africa (CCBA) is that it has invested R365m in a new high-speed bottling line at its Midrand plant. Capable of producing 72,000 bottles per hour, the new facility will expand CCBA’s hydration category and manufacture Bonaqua Pump Still 750ml, Powerade 500ml with sports caps, Bonaqua Still in 330ml and 500ml packs, and the Powerade Springboks Edition. “By launching this new line, we strengthen our ability to meet growing consumer demand and create shared value across the local value chain, including for our customers and communities,” said manufacturing and technical director at CCBSA, Moses Lubisi. This investment supports CCBA’s local-first strategy of producing and sourcing locally where possible, with the line optimising water and energy use to align with its environmental targets.

Source: Moneyweb 28/07/25

Tiger Brands

The source of the sauce

Nine farms in Musina that supply Tiger Brands with the tomatoes needed to make its iconic All Gold Tomato Sauce have received a boost from the Striped One in the form of irrigation infrastructure. The farmers have been provided with a mix of long-term, durable systems and more temporary, shorter-term irrigation solutions in an initiative that will allow them to divert funds to other areas of their businesses. Tiger Brands will partner with the farmers to monitor crop progress, improve record keeping. They will also receive financial and business management coaching, and technical support where required, and the added bonus that the systems can be used for the farming of other crops when tomato season is over. Fun fact: All Gold uses up to 100,000 tonnes of tomatoes a year to make its beloved sauce, sourcing the crop from farmers in Limpopo and the Western Cape. The tomatoes used are not just any old ones, either… they come from a specific cultivar that Tiger Brands supplies its farmers and uses for the sauce in question as well as its other tomato-based products.

THE WEEKLY GURU

“Knowledge is knowing that a tomato is a fruit. Wisdom is knowing not to put it in a fruit salad.”
Brian O’Driscoll

RETAILERS AND WHOLESALERS

Boxer

Float like a butterfly, sting like a bee

Boxer has released a trading update for the 17 weeks from beginning March to end June (or thereabouts), and things are looking good. Turnover came in at +12.1% (with comparable stores up +3.9%), despite consumers still battling to make ends meet and (very) low internal selling price inflation of -0.6%. Interestingly, Boxer is now reporting what it is calling “volume-held-constant inflation”. This method of calculation reflects effective selling prices by stripping out the effect of customers buying more or less or different products… in other words, it isolates pure price changes, and is a much more accurate reflection of Boxer’s pricing power and the impact of inflation on its core offering due to its limited range. Looking to the rest of the financial year, Boxer remains confident that it is on track to meet its projected turnover growth (in the low-teens) thanks to the performance of its existing stores and its store roll-out plan. Boxer has already opened 7 Superstores and 10 liquor stores during the first four months of FY2026, with plans to reach 60 (25 superstores and 35 liquor stores) by financial year end.

Source: Tatler Reporter 30/07/25

Ti Perspective: If Boxer keeps going on this trajectory, it is sure to deliver a knockout blow (No. Ed.).

Clicks

Ace of clubs

Your 30s are the best years of your life, or that’s what mum told us, anyway. Which means that Clicks ClubCard, now celebrating its 30th birthday, has a humdinger of a time to look forward to! Launched in 1995, ClubCard was the first retail loyalty programme in the Beloved Country, and when introduced at a single Cape Town store, 13,000 customers signed up on day one. Within two years, membership reached 1.3 million, and now the count stands at 13 million active members. It has paid out more than R7.5bn in cashback over its three decades of existence, R780m of which was during 2024 alone. With an 80% usage rate among economically active consumers, it has become a powerful growth driver for Clicks. “ClubCard’s success lies in its simplicity, accessibility, easily redeemable rewards, relevance and differentiated position,” says Dr Melanie van Rooy, Chief Marketing Officer at Clicks. To celebrate, Clicks is offering members a chance to win a share of R500,000 in cashback, up to 40% off ClubCard-only deals, and personalised offers.

Source: Supermarket & Retailer 29/07/25

Ti Perspective: Congratulations to ClubCard on this significant milestone. And many happy returns.

In Brief

Ring ring ka-ching

Pick n Pay Mobile is ramping up its service by introducing a new mobile app which incorporates features such as instant eSIM activation and the ability for users to self-RICA, meaning no physical SIM or store visit required. Since launch in 2020 (where it became SA’s first Retail Mobile Network Operator (MVNO) with MTN), Pick n Pay Mobile has been giving users free rewards linked to the Smart Shopper loyalty programme. The new app also allows users to create their own mobile plan, selecting how much data, talk minutes, and SMSs they want. These plans are valid for 30 days and automatically renew unless cancelled. Next up, big news from Woolworths is that over 24,000 of its frontline staff in its stores and DCs will now have access to health insurance for the first time. Facilitated through Momentum’s Health4Me Gold programme, the plan includes access to GPs, dentists, optometrists, and medication, and builds on Woolworths’ “Just Wage Initiative”, a R120m investment introduced in 2019 that has since been increasing frontline employees’ pay to well above the retail sector’s legislated minimum. And finally, Checkers has opened yet another of its ‘mini-malls’ at the Groot Phesantekraal View shopping centre in Durbanville (CT), bringing a Checkers supermarket, Checkers Little Me, Checkers Outdoor, Petshop Science and a UNIQ clothing by Checkers (all within metres of each other) to the lovely people there, creating 146 new job opportunities for the local community in the process.

source: Tatler Reporter 30/07/25

International Retailers

Arrivederci!

In news from over the seas, we start with Carrefour, Europe’s biggest food retailer, which has agreed to sell its loss-making Italian unit to NewPrinces Group for approximately €1bn. NewPrinces is a rapidly growing Italian agro-food group, whose core business until now has been food and drink manufacturing and distribution. With the acquisition of Italy’s Carrefour, it will now be extending directly into food retail.  Carrefour Italia, which operates 1,188 stores, made a €67m operating loss last year, and has been consistently unprofitable over the medium term. Following a strategic review early this year, Carrefour announced that it would concentrate its efforts and investments on its stronger-performing markets, particularly in France, Spain, and Brazil, where it sees better growth prospects and competitive positions. Moving across the Italian border to Austria now, we introduce you to Tally (see pics here), an inventory robot being trialled by SPAR Austria. The two-metre tall robot moves around the store on its own, scanning shelves to identify empty spots and sends detailed stock reports to employees via email. This initiative, says SPAR, aims to reduce employee workload, allowing them to focus more on helping customers. The trial, which started at the beginning of July, will last five months. Will we be seeing more Tallys in future? All depends on how Tally v1 performs.

Source: esmagazine.com 22/07/25, Tatler Reporter 23/07/25

MANUFACTACTURERS AND SERVICE PROVIDERS

Coca-Cola

99 bottles of fizz on the wall

Big news from Coca-Cola Beverages Africa (CCBA) is that it has invested R365m in a new high-speed bottling line at its Midrand plant. Capable of producing 72,000 bottles per hour, the new facility will expand CCBA’s hydration category and manufacture Bonaqua Pump Still 750ml, Powerade 500ml with sports caps, Bonaqua Still in 330ml and 500ml packs, and the Powerade Springboks Edition. “By launching this new line, we strengthen our ability to meet growing consumer demand and create shared value across the local value chain, including for our customers and communities,” said manufacturing and technical director at CCBSA, Moses Lubisi. This investment supports CCBA’s local-first strategy of producing and sourcing locally where possible, with the line optimising water and energy use to align with its environmental targets.

Source: Moneyweb 28/07/25

Tiger Brands

The source of the sauce

Nine farms in Musina that supply Tiger Brands with the tomatoes needed to make its iconic All Gold Tomato Sauce have received a boost from the Striped One in the form of irrigation infrastructure. The farmers have been provided with a mix of long-term, durable systems and more temporary, shorter-term irrigation solutions in an initiative that will allow them to divert funds to other areas of their businesses. Tiger Brands will partner with the farmers to monitor crop progress, improve record keeping. They will also receive financial and business management coaching, and technical support where required, and the added bonus that the systems can be used for the farming of other crops when tomato season is over. Fun fact: All Gold uses up to 100,000 tonnes of tomatoes a year to make its beloved sauce, sourcing the crop from farmers in Limpopo and the Western Cape. The tomatoes used are not just any old ones, either… they come from a specific cultivar that Tiger Brands supplies its farmers and uses for the sauce in question as well as its other tomato-based products.

THE WEEKLY GURU

“Knowledge is knowing that a tomato is a fruit. Wisdom is knowing not to put it in a fruit salad.”
Brian O’Driscoll

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